A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search
online Apple Support articles about this issue. How can she quickly accomplish this task?
Startup from OS X Recovery and choose the Get Help Online option.
Startup from an OS X Install DVD and choose the Get Help Online option
In order to use Safari, the customer will have to restore the hard disk from a Time backup.
She must first install OS X on an external disk, then use Safari to search Apple Support articles.