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What should you instruct the customer to do?

You are a desktop support technician for your company.

A customer running Windows XP Home Edition and Microsoft Outlook Express reports that he cannot compose an e-mail message by using the Korean character set. You verify that the computer has the Korean language pack installed. However, he still cannot type Korean characters.

You need to ensure that the customer can type Korean characters.

What should you instruct the customer to do?

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A.
Reinstall the Korean language pack.

B.
Download a Korean version of Outlook Express.

C.
Select Auto Encoding from the View menu in Outlook Express.

D.
In Regional Options in Control Panel, select the input locale that relates to the regional settings.


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