You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP.

A user reports that when she scrolls through a Microsoft Word document that contains graphics, the graphics display becomes corrupted.

You need to ensure that the graphics do not appear corrupted when the user scrolls through Word documents.

What should you do first?

A.
Create a new user profile.

B.
Reduce the Display settings to 256 colors.

C.
Adjust the mouse pointer acceleration to a lower setting.

D.
Adjust the hardware acceleration of the video adapter to a lower setting.