PrepAway - Latest Free Exam Questions & Answers

Which one of the following statements about incident reporting and logging is CORRECT?

Which one of the following statements about incident reporting and logging is CORRECT?

PrepAway - Latest Free Exam Questions & Answers

A.
Incidents can only be reported by users

B.
Incidents can be reported by anyone who detects a disruption or potential disruption to normal
service

C.
All calls to the service desk must be logged as incidents

D.
Incidents reported by technical staff must also be logged as problems

41 Comments on “Which one of the following statements about incident reporting and logging is CORRECT?


Leave a Reply