PrepAway - Latest Free Exam Questions & Answers

Which of the following is the correct definition of an outcome?

Which of the following is the correct definition of an outcome?

PrepAway - Latest Free Exam Questions & Answers

A.
The results specific to the clauses in a service level agreement (SLA)

B.
The result of carrying out an activity, following a process or delivering an IT service

C.
All the accumulated knowledge of the service provider

D.
All incidents reported to the service desk


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