An instructor is conducting a seminar on presentation skills to a group of technical service
representatives. The instructor begins the seminar by telling a personal anecdote about teaching a
group of children. The seminar participants look bored, impatient, and skeptical during the story.
Which of the following describes the major flaw in the instructor’s opening strategy?

A.
The anecdote did not match participants’ frame of reference.

B.
Introduction of participants should be the first activity.

C.
The point of the story was not rephrased.

D.
It is inappropriate to use personal stories during a presentation.

Explanation: