Which of the following should the technician check?
A user’s CRT display is not displaying colors correctly. Turning the display to the right or left
sometimes temporarily corrects the problem. Which of the following should the technician check?
Which of the following processes should the technician check FIRST?
A laser printer is producing completely blank sheets. Which of the following processes should the
technician check FIRST?
Which of the following items is MOST likely the cause of this problem?
A Windows user states that every time they hit certain letter keys on their notebook, a number
appears instead of the letter. Which of the following items is MOST likely the cause of this
problem?
Which of the following is an OS built-in tool that can be used to test this problem?
A Windows 7 desktop PC has crashed (i.e. BSOD) several times indicating a possible RAM
problem. Which of the following is an OS built-in tool that can be used to test this problem?
Which of the following is the MOST likely reason of the issue?
After installing a new multifunctional printer, an administrator realizes the flatbed scanner does not
scan any documents. Which of the following is the MOST likely reason of the issue?
Which of the following should the technician perform FIRST?
After replacing a motherboard on a customer’s laptop for a no sound issue, a technician realizes
that there is intermittent wireless connectivity on the laptop. Which of the following should the
technician perform FIRST?
Which of the following is MOST likely the cause?
After updating the device drivers for a video adapter, a user reports they are only able to view a
portion of the screen and the text is very large. Which of the following is MOST likely the cause?
Which of the following should be attempted FIRST to correct the problem?
After connecting a laptop to an external monitor, no display is detected and the monitor goes into
sleep mode. Which of the following should be attempted FIRST to correct the problem? (Select
TWO).
Which of the following is the BEST solution?
A technician has been dispatched to a customer site to diagnose an issue where the computer
turns off intermittently. Upon arriving at the site, the technician detects a smoke smell coming from
the computer. Which of the following is the BEST solution?
which of the following?
A technician notices that a computer is making a loud clicking noise but continues to run. System
speed is barely affected, but they cannot access certain drives. These are the symptoms of which
of the following?