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Which value is the best estimate to use for busy hour call attempts?

A new contact center deployment does not have an exact busy hour call attempt number for the
sizing tools. The customer plans to hire 1500 agents and projects that each call will average four
minutes, including wrap-up. Which value is the best estimate to use for busy hour call attempts?

PrepAway - Latest Free Exam Questions & Answers

A.
10,000

B.
15,000

C.
22,500

D.
24,750

E.
30,000


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