When a Cisco Unified Contact Center Enterprise agent transfers a call to another agent on a
different Cisco Unified Communications Manager cluster, what is the impact if the agent dials the
phone number of the second agent directly to perform the transfer?

A.
The second agent will not get screen pop data about the call.

B.
The second agent will not be able to perform a secondary transfer of the call.

C.
The caller will not hear queue music during the transfer.

D.
The different call leg records will be linked in the Cisco Unified Contact Center Enterprise
database Termination Call Detail Variable Table.