What should you identify?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
HOTSPOT
You need to identify the maximum number of discovery rules that can be created for the network
devices after the planned changes are implemented.
What should you identify? To answer, select the maximum number of discovery rules for the
network devices at each location in the answer area.
What should you create?
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
You need to ensure that the owners of virtual machines are notified automatically if their virtual
machine exceeds a specified resource utilization threshold.
What should you create? (More than one answer choice may achieve the goal. Select the BEST
answer.)
You need to view the incidents and the related configuration items for the SQL Server clusters
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
You need to view the incidents and the related configuration items for the SQL Server clusters.
What should you use?
What should you include in the recommendation?
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
You need to recommend a solution to monitor all of the virtual machines by using Operations
Manager.
What should you include in the recommendation? (More than one answer choice may achieve the
goal. Select the BEST answer.)
Which configurations should you recommend?
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
HOTSPOT
You are evaluating the implementation of an Operations Manager discovery rule to support the
planned changes for the third-party monitoring solution.
You need to recommend which configurations are required for the discovery rule.
Which configurations should you recommend? (To answer, select the appropriate configurations in
the answer area.)
What should you include in the recommendation?
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
You need to recommend a solution to apply patches to the SQL Server servers.
The solution must not affect user access to App1.
What should you include in the recommendation?
What should you recommend?
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
You need to recommend a solution to meet the technical requirements for incident resolution.
What should you recommend? (More than one answer choice may achieve the goal. Select the BEST
answer.)
Which tasks should you recommend performing in Orchestrator, Service Manager and Operations Manager?
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
HOTSPOT
You need to recommend a solution to meet the availability requirement for the support technicians.
The solution must minimize administrative effort.
Which tasks should you recommend performing in Orchestrator, Service Manager and Operations
Manager? (To answer, select the appropriate task for each product in the answer area.)
You need to install the new version of App1
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
You need to install the new version of App1.
What should you do first? (More than one answer choice may achieve the goal. Select the BEST
answer.)
You need to ensure that VM29 is visible when viewing the health of App1
###BeginCaseStudy###
Case Study: 4
Litware, Inc
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The
network contains network devices that support ICMP and SNMP and other devices that
support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians
who manage all of the network servers. The support technicians regularly install updates on
the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service
Manager is integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is
installed on the Operations Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and
Configuration Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are
members of failover clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The
virtual machines are configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2003 R2
• Red Hat Enterprise Linux 6
• SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual
machines.
The failover clusters host the databases used by App1. The components of App1 are in a
service template and a distributed application design.
Several other applications are installed on dedicated application servers. The application
servers are deployed as virtual machines.
Problem Statements
Litware identifies the following issues:
• The primary service of App1, named App1Service, hangs frequently and logs
events in the application log on theserver where ApplService fails.
• A recent security audit discovers that servers are vulnerable to attack due to
misconfigurations of the operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
• Replace the third-party network monitoring solution by using a System Center
2012 solution. The System Center 2012 solution must monitor all of the
devices monitored by the third-party solution and must discover new devices.
• On all of the virtual machines that have App1 installed, update App1 to a new
version.
Technical Requirements
Litware identifies the following technical requirements:
• Application administrators must be able to back up and restore their respective
application servers. Each server must be backed up at a different time.
• All virtual machines must be deployed by using virtual machine templates.
The templates must be prepared by using Sysprep.
• All resolved Service Manager incidents must close automatically after 72
hours.
Availability Requirements
Litware identifies the following availability requirements:
• Each request by a support technician to place a server in maintenance mode
must be approved by a network administrator.
• App1 must have 99.99 percent availability.
###EndCaseStudy###
You deploy a new virtual machine named VM29 for App1.
You view VM29 from the Operations Manager console.
You discover that VM29 is not visible when viewing the health of App1.
You need to ensure that VM29 is visible when viewing the health of App1.
What should you do?