What should you identify?
###BeginCaseStudy###
Case Study: 2
NorthwindTraders
Overview
Northwind Traders is a retail company.
The company has offices in North America, Europe, and Asia.
The company plans to implement a private cloud solution that uses System Center 2012 R2.
Existing Environment
Network Infrastructure
Northwind Traders has a single data center that contains an internal network and a perimeter
network. The networks are separated by a firewall. The relevant portion of the network is
shown in the exhibit. (Click the Exhibit button.)
The networks contain the network devices shown in the following table.
The network contains an Active Directory forest named northwindtraders.com. The forest
contains servers that run either Windows Server 2012 R2, Windows Server 2012, or
Windows Server 2008 R2.
Northwind Traders uses Windows Server Update Services (WSUS) to deploy updates to all
of the servers in the data center. WSUS is installed on a server named NWT-WSUS01.
The network contains as the servers shown in the following table.
Virtualization Infrastructure
Northwind Traders has Hyper-V hosts that run either Windows Server 2012 R2 or Windows
Server 2012. The Hyper-V hosts contain virtual machines that are used on the network.
The current System Center 2012 infrastructure does not use any cloud settings in VMM.
Application Infrastructure
Northwind Traders develops several web applications by using the Microsoft .NET
Framework. The company also hosts a third-party UNIX-based web application on the
perimeter network.
Planned Implementation
Network Infrastructure
Northwind Traders plans to upgrade all physical servers to Windows Server 2012 R2.
Northwind Traders also plans to upgrade all of the System Center 2012 components to
System Center 2012 R2 and to deploy all of the System Center components that are not
deployed already.
The company plans to deploy the new System Center 2012 R2 servers shown in the following
table.
NWT-SCOM2 will be deployed to the perimeter network
Virtualization Infrastructure
After the planned deployment of System Center 2012 R2, Northwind Traders plans to move
all virtual machines to four new private clouds named IT, Sales, Finance, and Corporate.
Northwind Traders also plans to virtualize all of the servers that run SharePoint Server 2013.
Northwind Traders plans to provide a runbook-based solution for application developers to
create virtual machines in a test environment.
Northwind Traders also plans to implement a chargeback solution for the virtual machines
used by the IT, Sales, and Finance departments.
Monitoring Solution
After the planned deployment of System Center 2012 R2, Northwind Traders plans to
implement the following monitoring solutions:
• Generate reports that provide details about the virtual machines, the storage
pools, and the network devices used in the private clouds.
• Monitor the availability, CPU usage, and memory usage of all the network
devices in the data center.
• Monitor the performance of all the SharePoint servers by using a single
dashboard.
Updates Solution
After the planned deployment of System Center 2012 R2, Northwind Traders plans to
manage updates from System Center 2012 R2 and to integrate the existing WSUS server into
the System Center 2012 R2 infrastructure.
###EndCaseStudy###
HOTSPOT
You need to identify the minimum number of Operations Manager components required to
implement network device monitoring.
What should you identify? To answer, select the appropriate numbers in the answer area.
What should you recommend?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
You need to recommend a tool to view the performance monitoring results of App1.
What should you recommend?
What should you include in the recommendation?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
You need to recommend which configurations must be performed to meet the requirements for
Service3.
What should you include in the recommendation?
You need to implement the planned reporting changes after the Reporting server in the London office is deploye
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
You need to implement the planned reporting changes after the Reporting server in the London
office is deployed.
What should you do?
How should you complete the script?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
HOTSPOT
You need to ensure that you can manage the updates to the virtualization infrastructure.
You write the following Windows PowerShell script:
How should you complete the script? To answer, select the appropriate options in the answer area.
You need to implement the incident management changes
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
You need to implement the incident management changes.
What should you do?
How should you configure the discover rule?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
HOTSPOT
You need to create a discover rule for the London site.
How should you configure the discover rule? To answer, select the appropriate options in the
answer area.
Which three actions should you recommend be performed in sequence?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
DRAG DROP
You need to recommend a solution to monitor App2.
Which three actions should you recommend be performed in sequence? To answer, move the
appropriate actions from the list of actions to the answer area and arrange them in the correct
order.
What should you identify?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
You need to identify which backup solution meets the technical requirements.
What should you identify?
What should you recommend doing from the Service Manager console?
###BeginCaseStudy###
Case Study: 3
Fabrikam, Inc
Overview
Fabrikam, Inc. is a resale company that has 3,000 employees.
The company has a main office and a branch office. The main office is located in London.
The branch office is located in Montreal. The offices connect to each other by using a WAN
link. Each office connects directly to the Internet.
Existing Environment
Active Directory
The network contains an Active Directory forest named fabrikam.com. The forest contains a
single domain. All servers run Windows Server 2012 R2.
The main office contains two domain controllers named LON-DC1 and LON-DC2. The
branch office contains two domain controllers named MON-DC1 and MON-DC2. Each
office is configured as an Active Directory site. The site in London uses an IP address space
of 192.168.0.0/17. The site in Montreal uses an IP address space of 192168.128.0/17.
System Center 2012 R2 Infrastructure
Fabrikam has a System Center 2012 R2 infrastructure. The infrastructure is configured as
shown in the following table.
LON-OM1, LON-OM2, and MON-GW1 are in the same management group. LON-OM1 and
LON-OM2 have Windows Identity Foundation (WIF) installed.
LON-VMM1 is configured for distributed key management.
The Microsoft Monitoring Agent is installed on 20 servers in the London office and 15
servers in the Montreal office. The servers in the London office are configured to use LONOM1 as a management server. The servers in the Montreal office are configured to use
MON-GW1 as a management server.
Operations Manager is used for server and application monitoring.
Windows Server Update Services (WSUS) is installed on a server named LON-WSUS1.
Applications
You have an application named App1 that is an order tracing application. App1 is written in
unmanaged code.
Customers purchase products on the Fabrikam web site by using a web application named
App2. App2 requires that users be authenticated. The check-out process for purchases has
multiple steps.
You have an application named App3 that is a three-tier accounting application. App3
currently runs on physical servers.
Incident Management
Users enter incidents in Service Manager. When an incident is created, an incident event
workflow is triggered to gather network information.
Requirements
Planned Changes
Fabrikam plans to implement the following changes:
• Deploy App3 as a VMM service named Service3
• Monitor network devices by using Operations Manager.
• Create Operations Manager reports by using Report Builder.
• Replace App1 with a new Microsoft .NET Framework application.
• Provide users with the ability to select an impact value of All computers for an
incident
• Modify the incident event workflow to be triggered when an incident is
modified or created.
Technical Requirements
Fabrikam must meet the following technical requirements:
• In the London office, discover only network devices that contain Vendor1 or
Vendor2 in their description.
• Monitor the availability of App2 from locations in Europe, North America,
and Asia.
• Use VMM to manage updates to the virtualization infrastructure.
• Be able to view App1 performance monitoring event details.
• Implement Operations Manager reporting.
• Be able to view Service3 availability.
• Back up the VMM encryption key.
###EndCaseStudy###
You need to recommend a solution to implement the changes for the incident impact value.
What should you recommend doing from the Service Manager console?