PrepAway - Latest Free Exam Questions & Answers

Take Ownership of ticket Assign Ownership of ticket Create Work Order Take no action on this ticket Which thre

When the agent saves the service request ticket, the system launches into a Service Request Workflow process and evaluates the data on the record. If the agent has not entered asset, location, or configuration item data, the system displays a dialog box with the following options:
Close ticket – informational call Close ticket – unauthorized caller Close ticket – misdirected call Take no action If an asset, location, or configuration item is specified on the record, the system displays a dialog box with the following options:
Take Ownership of ticket Assign Ownership of ticket Create Work Order Take no action on this ticket Which three Nodes are used in this part of the workflow process? (Choose three.)

3

PrepAway - Latest Free Exam Questions & Answers

A.
Wait

B.
Input

C.
Task

D.
Condition

E.
Interaction

F.
Manual Input


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