A customer would like end users to be able to submit service requests to multiple e-mail addresses. For example, facilities service requests should be sent to facilities@xxx.com and IT requests should be sent to IT@xxx.com. How should this be done using Tivoli process automation engine?

A.
The E-mail Listener can be configured to have listeners on multiple e-mail addresses.

B.
The E-mail Listener can only be configured to receive e-mails from one e-mail address.

C.
A domain would be configured to receive the different e-mail addresses and generate corresponding service requests.

D.
The E-mail Listener would be configured to receive multiple e-mail addresses and a corresponding change ticket would be generated.