A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing
solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows
Server 2008 32-bit and two are running Red Hat Enterprise Linux 64- bit. The customer would like to reuse the
servers for IBM SmartCloud Control Desk.
Which statement is true?

Which statement describes functional components provided by IBM SmartCloud Control Desk?

Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager?
(Choose two.)

The IBM SrnartCloud Control Desk provides the ability to visualize the impact of what type of change?

What are three types of changes in the Changes application? (Choose three.)

A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and
change management processes and to build a configuration management database. The solution will serve up
to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1
how many nodes in a cell is recommended to run maximo.ear?

A service provider company is managing 5,000 servers in their customers’ environments. Their customers’ 20
networks are isolated from each other but accessible through a firewall from the management network where
IBM Tivoli Application Dependency Discovery Manager (TADDM) Storage Server resides. What would be the
best TADDM architecture for this scenario?

Why is an organization chart useful to identify key stakeholders for an IT asset and service management
solution?

A customer requires a solution which can capture, integrate, and maintain technical and financial information
about IT components throughout the lifecycle – from planning and procurement, to deployment and
maintenance, through end of life and disposal. Which solution is appropriate for this requirement?

A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency
Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers
running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the
solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and
production?