While at a customers home, a technician has to call a vendor to help fix the problem. Which of the
following would be the BEST action for the technician to take?

A.
Ask permission to use the customers telephone and reassure the customer that the telephone
call is necessary.

B.
Use the customers telephone to make the call without asking permission and tell the customer
that the call is just back to the local office.

C.
Inform the customer that a new service appointment must be set after the technician contacts
the vendor.

D.
Explain to the customer that call has to be made to fix the problem and then return to the office
to place the call.