You have been asked to help a user who has some printing problems. The users documents
appears in the print queue but will not print. Which of the following should you do FIRST?

A.
Open Printers and Faxes and rename the printer object.

B.
Delete and recreate the printer object.

C.
Update the device drivers for the printer.

D.
Restart the print spooler.

Explanation:
The print spooler is the process that actually handles the sending of the document to the printer.
The print spooler is known to hang under certain circumstances and should therefore be restarted.