A customer states that every time they scan a legal size document on the flatbed portion of their
MFD, it always cuts off the last three inches of the document but when they make a copy on the
flatbed it is fine. Which of the following should the technician advise the customer to do?

A.
Change the scan file format.

B.
Reinstall the print driver.

C.
Lower their resolution settings.

D.
Verify the scan application media size setting.