A customer reports their MFP has dark print quality when copying, but when printing, the quality is
good. Which of the following is the BEST way to determine where the problem might be located?

A.
Review the adjustment log to see if there have been any changes to the settings.

B.
Attempt to recreate the problem by printing an internal page and copying a page.

C.
Suggest to the customer that they should only print from this model.

D.
Use various paper trays and finishing options to see if the problem follows any pattern.