Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like
a quick solution that would most likely fix the issue. Which of the following methods can the technician use?
A.
Initiate a factory reset
B.
Perform a hard reset
C.
Remove the MicroSD card
D.
Rollback the OS update
I am confused with this one..
As per checking what a hard reset is, says her it’s also a factory reset..
A hard reset, also known as a factory reset or master reset, is the restoration of a device to the state it was in when it left the factory. All settings, applications and data added by the user are removed.
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Not a factory reset, a hard reset. It should not delete anything on the phone..
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