An instructor’s class participates freely and actively in instructional site discussions. Based on these discussions, the instructor feels confident that the class has mastered the material and will perform well on the upcoming exam. However, after grading the exam, the instructor is very surprised to discover that nearly the entire class failed. Which of the following is the first thing for the instructor to do in this situation?

A.
Review the exam to determine whether it is flawed.

B.
Manage group interaction and participation more effectively.

C.
Review course materials and identify areas where instruction may need to be adjusted.

D.
Reduce the amount of class participation allowed.