A senior trainer is teaching a class at a large corporate client. The learners are all from the same division of the corporation. Their supervisor has asked that the courseware be customized to match the needs of the division. During the learner introductions, the trainer asks the learners to state what information they want to gather from this class. In this situation the trainer is focused on which of the following?

A.
Using introductory activities appropriately to develop learner motivation

B.
Developing learner expectations of determining course content

C.
Planning and using feedback and reinforcement during instruction

D.
Matching learning outcomes to learner and organizational needs