A user has a laptop running Windows XP and reports that when traveling, the laptop cannot
access the Internet or email. The company uses a static IP address on all laptops. Which of the
following actions should the technician take?

A.
Configure the static IP address in the Alternate Configuration tab of the user’s TCP/IP
properties and enable DHCP in the General tab.

B.
Tell the user to purchase and install a wireless network interface card (NIC).

C.
Tell the user that another computer must be used until the company switches to DHCP.

D.
Tell the user to input the static IP address of the host where they are trying to connect in the
Alternate Configuration tab of TCP/IP properties.