A technician is installing an anti-virus program on a user’s company computer. After installing the
anti-virus program, the user requests that the technician install another program. Which of the
following actions should the technician take?

A.
Confiscate the program’s installation media and report the user to the system administrator.

B.
Inform the help desk that software was installed on the user’s computer.

C.
Install the program at the user’s request.

D.
Consult the company’s policy on approved software for the proper course of action.