A user reports that his Windows computer is having software-related problems. Where would the
user locate the problem?

A.
In the CONFIG.SYS or AUTOEXEC.BAT.

B.
Check if the hardware device is plugged in properly.

C.
System resources

D.
You must check the EMM386.EXE

Explanation:
There are three primary areas you can check for finding troubleshooting information in Windows.
One of these areas is the system resources.
Incorrect Answers:
A: The two DOS configuration files are AUTOEXEC.BAT and CONFIG.SYS which are the
necessary memory managers and settings to get the computer up and running.
B: This has nothing to do with the problem.
D: The EMM386.EXE is a memory driver.Reference:David Groth and Dan Newland, A+ Complete
Study Guide (Second Edition), Sybex, Alameda, CA, 2001, p. 430