What should you do if the telephone at a user’s desk is ringing while you are busy troubleshooting
the user’s computer?

A.
Forward the call to the supervisor of that department.

B.
Pick up the phone and ask the caller to call back later.

C.
Ignore the ringing and allow the user’s voicemail to answer the phone.

D.
Pick up the phone and tell the caller that the user is not available.