when plugging it into the front of the workstation. The next troubleshooting step would be to:
You are working as a technician at AIOTestKing.com. A user has just received a new flat panel video display with a built in USB hub. The user reports that his USB memory does not work when it is plugged into the ports on the flat panel video display. While troubleshooting this issue you observe that no errors are displayed in Device Manager and the device does not seem to be detected when plugged in. You are not able to replicate these issues when plugging it into the front of the workstation. The next troubleshooting step would be to:
Which of the following should you try FIRST in order to resolve this issue?
You are working as a technician at AIOTestKing.com. You are asked to help a user that is having trouble with his mouse. He has reported that the mouse pointer is behaving erratically when the mouse pointer is moved over the screen. Which of the following should you try FIRST in order to resolve this issue?
Which of the following would be the FIRST thing you should attempt?
You are working as a technician at AIOTestKing.com. You are asked to troubleshoot a monitor with a wavy picture. Which of the following would be the FIRST thing you should attempt?
Which of the following is MOST likely the problem?
You are working as a technician at AIOTestKing.com. You have just finished replacing a faulty hard drive with a new primary hard drive in a computer. You have also created a primary partition and an extended partition with a logical drive on the new hard drive. The primary and the extended partitions on the hard drive is formatted with FAT32. When you try to boot the system to the new primary partition in order to install a operating system, there is an error message stating, no boot device found. Which of the following is MOST likely the problem?
What is the elimination of a problem by implementation of a solution called?
What is the elimination of a problem by implementation of a solution called?
What is the first thing you should check?
You are working as a technician at Technician at AIOTestKing.com. You have been asked to help a user that has reported that his PS/2 mouse is not working. What is the first thing you should check?
Which of the following would be the FIRST thing to attempt in order to improve performance?
You are working as a technician at AIOTestKing.com. You have been asked to troubleshoot a computer that is running slowly. Which of the following would be the FIRST thing to attempt in order to improve performance?
Which of the following would you tell them is the FIRST step in the problem-solving process?
You are working as a Problem manager (according to ITIL) at AIOTestKing.com. You are teaching a couple of new technician trainees about troubleshooting. Which of the following would you tell them is the FIRST step in the problem-solving process?
Which of the following should you recommend in order to solve this problem?
You are working as a technician at AIOTestKing.com. You have been contacted by a user who needs assistance with the display settings on his laptop computer running Windows XP. There is a second monitor connected to the laptop but the second monitor will only mirror the laptop screen. Which of the following should you recommend in order to solve this problem?
Which of the following information should you give the customer?
As a technician at AIOTestKing.com you receive a call from a customer with a computer that refused to boot. The customer states that during a memory upgrade, the customer felt a static shock. Which of the following information should you give the customer?