Gordon has been asked to create a focus group to aid in finishing the production of a Web site for
the company World Stocks, Bonds and Currency Inc. What should this process definitely include?

A.
Choosing at least five individuals who represent the target audience demographic, and then
using testers with varying degrees of computer experience to
review the site

B.
Using the bottom-up approach to site development by asking the corporate customers for the
type of functionality they expect from the site, and then
designing the look and feel of the site around those functions

C.
Asking the corporate customers for their favorite colors, and then incorporating those colors into
a style guide

D.
Creating a set of real-world activities that the company wants to provide to its customers, and
then assigning those activities as tasks to accomplish, with
step-by-step directions for completing them