In a Cisco Unified Contact Center Enterprise using Unified IP IVR, which is the recommended
practice to check for agent availability in the routing script with a route-select node to minimize IP
IVR port usage?

In the Cisco Unified Contact Center Enterprise solution, to move call control to the Cisco Unified IP
IVR in the Cisco Unified ICM routing script, what must be configured and used in the script?

When installing a Cisco Unified ICM Peripheral Gateway, which item does not need to be
configured before activating the Peripheral Gateway?

In the Cisco Unified IP IVR 4.0(x), how is the JTAPI subsystem configured?

Which is the correct installation order for the Cisco Agent Desktop in a Cisco Unified Contact
Center Enterprise solution?

In a Cisco Unified Contact Center Enterprise routing script, how can you test the success of the
Run External Script node?

When a call is queued for an agent using the Cisco Unified Contact Center Enterprise with Cisco
Unified IP IVR, which method can be used to play music to the waiting caller?

In a Cisco Unified Contact Center Enterprise system with redundant Cisco Unified IP IVRs
deployed, how should the IP IVRs be configured?

Refer to the exhibit.

During the installation of the Cisco Unified IP IVR, the AXL Service Providers must be selected.
Which of the following statements is true?

When installing the Agent Peripheral Gateway for Cisco Unified Communications Manager, what
is the proper order for the installation steps?