what should be the next step?
According to the ITIL® v3 framework, after an incident is resolved and the root cause identified,
what should be the next step?
While looking at a Cisco CRS syslog, you see this message: %ROUTING-FIB-1-FIBTBLINIT Based on the message alon
While looking at a Cisco CRS syslog, you see this message:
%ROUTING-FIB-1-FIBTBLINIT
Based on the message alone, should you consider it a high-priority message?
how does problem management contribute to network availability?
According to the ITIL® v3 framework, how does problem management contribute to network
availability?
Which of the following IP address schemes would allow for IP reachability across this link?
Which one of these items is used to define key elements for successfully building obtainable service levels?
Which one of these items is used to define key elements for successfully building obtainable
service levels?
What action should you take if the NMS is receiving temperature alarms from a router?
What action should you take if the NMS is receiving temperature alarms from a router?
what five characteristics can you use to identify effective KPIs?
According to the ITIL® v3 framework, what five characteristics can you use to identify effective
KPIs? (Choose five.)
Which one of the following statements is true for syslog messages?
Which one of the following statements is true for syslog messages?
what should you do to determine if it is a recurring issue?
You are responsible for monitoring the IP network. You have noticed since the beginning of your
shift that a particular interface on a network switch has been flapping, and it has finally gone down.
You open an incident ticket. According to the ITIL® v3 framework, what should you do to
determine if it is a recurring issue?
Which of these items enables an agent to notify the management station of significant events by sending an uns
Which of these items enables an agent to notify the management station of significant events by
sending an unsolicited message?