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Category: 646-223

646-223-UCCX – Unified Communications Express AM

What should you recommend to the customer?

An account manager is meeting with a customer running Cisco 2800 Series Integrated Services Routers with a Cisco Unity Express Advanced Integration Module at various branch offices. Currently, there are enough mailboxes, and the limit of allowed mailboxes has not been reached. However, the customer is concerned about running out of voice mailboxes because of an expected 25 percent growth across branches.

What should you recommend to the customer?

Given this scenario, which business driver is most appropriate to sell a Cisco IP Communications solution?

The finance manager from a prospective client organization has expressed an interest in improving business processes and making intelligent business investments in technology. The marketing manager is eager to improve lead generation and distribution, and the IT manager would like to simplify network management and streamline the delivery of end-user support. Given this scenario, which business driver is most appropriate to sell a Cisco IP Communications solution?

com benefit from a Cisco Unified Communications solution?

You work as a systems administrator at YourDomain.com. The company has a traditional phone system. You are planning to upgrade the data network infrastructure due to frequent outages. The telecommunications manager is considering either an IP-enabled phone system or a Cisco Unified Communications system.

How could YourDomain.com benefit from a Cisco Unified Communications solution?

Based on the scenario, what is the primary concern of the finance manager?

Based on the scenario, what is the primary concern of the finance manager?

Account manager: Have you considered the potential savings in TCO that you will experience with an IP-based communications upgrade?

Finance manager: To some degree, yes, but from my perspective, this is quite expensive in terms of a financial investment and in terms of staffing and maintenance costs.


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