Based on the scenario, what is the primary concern of the finance manager?

Account manager: Have you considered the potential savings in TCO that you will experience with an IP-based communications upgrade?

Finance manager: To some degree, yes, but from my perspective, this is quite expensive in terms of a financial investment and in terms of staffing and maintenance costs.

A.
Reduced operating costs

B.
Return on investment

C.
Business justification

D.
IP-based communications compared with IP-enabled PBX