What is the best description of a converged solution?

Which answer would be most appropriate if a potential customer asked how to protect against viruses and attacks if Cisco IP Communications shared its data network?

A potential customer has just described its system, which includes equipment that connects its users, provides many advanced services, connects to the PSTN, and is owned by the phone company. Which of the following systems does the customer most likely use?

Following statements are all about Cisco Unified Communications Manager Express and Cisco Unified Communications Manager, which is correct?

What are two areas of savings often associated with convergence in terms of lowered costs over traditional voice communication? (Choose two.)

Which tool provides a completely transparent, Microsoft Excel-based spreadsheet that focuses on areas of IP telephony savings for Cisco IP Communications Express solutions?

You are a help desk trainee for YourDomain.com. You have been assigned the task to develop VoIP business, and received the feedback from a Telecommunications manager that he doubts about the speech quality of VoIP is not good and he would rather wait until the technology has really been tested.
What is the best explanation to persuade the telecommunications manager to implement a Cisco Unified Communications solution?

There are two groups of items, one for Account Management Tools, the other for the corresponding described features, you need to match each of them correctly.
Group One:

You are a systems administrator of YourDomain.com. You are discussing the network with a potential customer,”To deploy a Cisco Unified Communications solution, XML applications specific to your business needs can be developed to run from Cisco IP phones. For example, applications can be developed for tracking shipments, checking inventory, or even entering time cards right from your Cisco IP phone!”
The customer: “Yes, may you right, but we have deployed digital phone system which offers a ton of features, and is enough to use and not a huge expense. I dont think we would benefit from switching to Cisco Unified Communications solution.” As much as you know, which benefit is the best addresses you can persuade the customer?

Improving employee processes and efficiency are two of the main benefits of convergence. Which two Cisco IP Communications solution features contribute to these goals? (Choose two.)