where is wrap-up data enabled?
In Cisco Unified Contact Center Express, where is wrap-up data enabled?
What is the main function of the CRS Editor?
What is the main function of the CRS Editor?
Which interface is used to configuration debug parameter for log files?
Which interface is used to configuration debug parameter for log files?
what is created on the Communications Manager when you add a Unified CM Telephony group?
In CRS Administration, what is created on the Communications Manager when you add a Unified CM Telephony group?
Which two Customer Response Solution deployment scenarios are valid for Cisco Unified Communications?
Which two Customer Response Solution deployment scenarios are valid for Cisco Unified Communications? (Choose two.)
Which agent will be selected when the Resource Selection Criteria is set to circular routing?
Which agent will be selected when the Resource Selection Criteria is set to circular routing?
What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?
What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?
Perform reactive debugging without connecting to the Cisco Unified CCX cluste
Perform reactive debugging without connecting to the Cisco Unified CCX cluster.
Select a statement about the Call Subflow step that is not true
Select a statement about the Call Subflow step that is not true.
Customer Response Solution deployment scenarios for Cisco Unified Communications?
Contact Center Express communication with ICM via a co-resident PG and IP IVR integrating with the Enterprise version to function as a queue point and self-service platform are two valid Customer Response Solution deployment scenarios for Cisco Unified Communications?