What types of orders are exempt from using the IPCC Express Configuration and Ordering Tool?
What types of orders are exempt from using the IPCC Express Configuration and Ordering Tool?
What is the maximum number of agents supported on a Cisco Unified Communications Manager Express deployment?
What is the maximum number of agents supported on a Cisco Unified Communications Manager Express deployment?
What tool is used to estimate the hardware server resources required for an IPCC Express deployment?
What tool is used to estimate the hardware server resources required for an IPCC Express deployment?
Which three are steps in adding a CRS application?
Which three are steps in adding a CRS application? (Choose three.)
what does it ask?
If an existing script is uploaded to the CRS, what does it ask?
which Cisco Unified Contact Center Express 5.0 packages is the preview outbound dialer available?
For which Cisco Unified Contact Center Express 5.0 packages is the preview outbound dialer available?
What issues notification messages for CRS engine errors?
What issues notification messages for CRS engine errors?
Which step is designed to prompt a user to press or say a single-digit number to perform a specific function?
Which step is designed to prompt a user to press or say a single-digit number to perform a specific function?
Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbo
Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbound call?
Which feature is added when upgrading from the Enhanced to Premium Cisco Unified Contact Center Express?
Which feature is added when upgrading from the Enhanced to Premium Cisco Unified Contact Center Express?