Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain
Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague’s iMac in AirDrop. Which of the following is preventing this transfer?

Andrew has updated his iPhone 4s to iOS 8. He has set a passcode and signed in to iCIoud. Andrew is trying to Handoff an email from his Mac to his iPhone.
Andrew’s Mac is running OS X Yosemite and Bluetooth is on. Why is the Mail app not appearing in the corner of the iPhone lock screen?

Which of the following is the correct definition of a router?

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her
iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2.
Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

On a MacBook Pro (Retina, 13-inch, Late 2013) with no peripherals attached, which of the following are services that are able to be configured in Network
Preferences? SELECT THREE.

Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks.
Which of the following best describes the issue?

Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting
to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following
indicates a backup that is only available on the disconnected backup drive?

Which of the following features of OS X will help protect you from downloading and installing malicious software on your Mac?

Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?