A customer states that a MacBook Pro (Retina, 13-inch, Early 2013) does not recognize the
SD card she brought with her. You have her reproduce the issue, and discover that she is
properly inserting the card and it is not recognized by iPhoto and Image Capture. What
question should you ask next to isolate the issue to hardware?
When reinstalling a Mac Pro (Late 2013) graphics board, the spring must be placed:
Patrick explains, I am repeatedly prompted to enter my admin password when I am installing OS X(
but I do not use a password. I just leave it blank. How do I get past this and get OS X installed?” How
should you respond?
Which of the following connection interfaces for external drives are supported by Time Machine?
Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to
Time Machine, but did not backup while she was away. From which location would you recover the