Rhonda claims that her Mac cannot connect wirelessly to her AirPort Express network at
home. Which of the following would be the BEST question to ask her FIRST?
Power Nap operations on a MacBook Air (Mid 2012) will be suspended until the unit is
connected to a power adapter when the charge is at what percentage or less?
What color indicates that the Liquid Contact Indicators inside a MacBook Pro (13-inch, Mid
2012, have been triggered?
What is the likely cause of an iMac (21.5-inch, Late 2013) producing a single error tone at
startup that repeats every five seconds.
Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that:
You must know the AppleCare name of an Intel iMac before performing which of the
Which of the following could indicate accidental damage when inspecting the inside of a
Mac mini (Late 2012) before a repair?
Which of the following is a valid electrical safety precaution when working on a computer or
display with exposed, potentially energized parts?
You are inspecting a MacBook Pro as part of your troubleshooting process. You note that
two of the screws on the bottom case are damaged. There is no record of the computer
being repaired on a previous occasion. If the resolution to the issue requires that you
replace a part, how does your discovery of the stripped screws impact that repair?