What should you do first if a MacBook Air (13-inch, Mid…
What should you do first if a MacBook Air (13-inch, Mid 2013) does not show the AirPlay Display menu icon on a network with an Apple TV (3rd generation)?
What do you do next?
The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?
Which of the following would be the best option in App …
Mary is really busy and must focus on a weekly reports. She really needs to update her apps in OS X, but it is not always a convenient time when App Store notifies
her. Which of the following would be the best option in App Store notifications for Mary to select?
How does John enable this feature?
John often uses his computer around his roommates. He would like to keep his information private by requiring a password each time the computer wakes from
sleep. How does John enable this feature?
Which of the following would help you effectively isola…
Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?
Which of the following customer scenarios would Monitor…
Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?
How can she quickly accomplish this task?
A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she
quickly accomplish this task?
What is the name of this startup method?
There is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. What is the name of this
startup method?
Which of the following are features of OS X designed to…
Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE,
which location would you recover the deleted file?
Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From
which location would you recover the deleted file?