What step should you try first to resolve this issue?
A customer uses her MacBook Air late at night and occasionally has to restart. Despite having muted the speaker volume, the MacBook Air always plays the startup
chime loudly. What step should you try first to resolve this issue?
How can she easily obtain the data from the older Macbo…
Debra has purchased a new MacBook Pro. She set the Mac up without transferring any of her personal data. A few days later she realized she needs the contents
of her previous machine’s Users folder. How can she easily obtain the data from the older Macbook Air?
Which of the following are supported connection methods…
Which of the following are supported connection methods when transferring data from a PC to a Mac using Migration Assistant? SELECT TWO:
Which would be the first troubleshooting step to perform?
Paolo is experiencing an issue with a VoIP application on his MacBook Pro with OS X Mountain Lion installed. He can’t access Contacts from within the application,
so he can’t call his friend’s mobile phone. Which would be the first troubleshooting step to perform?
which folder should be investigated?
If a technician suspects that a required system font is missing from an installation of OS X Mountain Lion, which folder should be investigated?
True or False
If users have FileVault 2 enabled, Time Machine will automatically encrypt their backup. True or False
How should he proceed?
Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?
what is the recommended method?
If a customer needs to change the permissions of a file to Read-only for all users, what is the recommended method?
how do you start up from OS X Recovery?
If you have FileVault 2 enabled on your Mac, how do you start up from OS X Recovery?
What built-in utility is best for displaying applicatio…
You are troubleshooting an application which bounces in the dock for a few seconds, then stops without launching or displaying an error message. What built-in
utility is best for displaying application and system messages that are not shown to a user?