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What is the maximum response time for a Business level … seenagapeJuly 15, 2017 What is the maximum response time for a Business level Premium Support case? A. 120 seconds B. 1 hour C. 10 minutes D. 12 hours Explanation:https://aws.amazon.com/premiumsupport/features/ Show Answer
Steve says: October 10, 2017 at 5:03 pm Depends on severity. General guidance: < 24 hours System impaired: < 12 hours Production system impaired: < 4 hours Production system down: < 1 hour 1 0
F 24 hrs
0
0
Depends on severity.
General guidance:
< 24 hours
System impaired:
< 12 hours
Production system impaired:
< 4 hours
Production system down:
< 1 hour
1
0