VMware type backups of a newly added Windows Server 2008 guest virtual machine are failing with the
following status:

The associated bpfis process log indicates that the attempt to quiesce this virtual machine failed.
Which two steps should the administrator perform to resolve the issue? (Select two.)A. enable VMware Tools in the virtual machine

B.
disable Block-Level Incremental Backup in the policy

C.
install the NetBackup plug-in for vSphere Web Client on the guest virtual machine

D.
confirm Microsoft Volume Shadow Copy Service within the guest virtual machine is performing properly

E.
ensure the virtual machine display name contains ASCII characters

Explanation: