You are performing an installation of a clustered Data ONTAP and you reach the AutoSupport
configuration point. You configured AutoSupport with all of the customer’s information. But when
you trigger AutoSupport, the customer says that they did not receive the message, and neither did
NetApp.
Which two actions must be verified? (Choose two.)

A.
You can ping the mailhost from the NetApp storage systems.

B.
The customer has enabled port 25 from the storage controllers on their firewall.

C.
The customer has enabled routing of email-based messages from the storage controllers on
their email server.

D.
You can ping the NetApp Support site from the storage systems.

Explanation:
A: Check that the mail host specified in the options is a host that the storage system
can talk to, by running the following command on the storage system:
ping mailhost_name
mailhost_name is the name of the mail host specified in the AutoSupport options.
B: The customer firewall must let SMTP (port 25) messages go through their firewall. How to troubleshoot AutoSupport delivery when using SMTP
https://kb.netapp.com/index?page=content&id=1014216&actp=LIST_POPULAR