After migrating the company’s entire datacenter infrastructure to a private IaaS solution, while at the same time maintaining the current network and server logical configuration, the IT director eliminated 50% of the IT engineering staff. The remaining staff has now shifted focus from a daily server maintenance and upkeep role, to more of a service provisioning, performance, and reporting role. Which of the following was MOST impacted by this migration?

A.
Service design

B.
Service strategy

C.
Service operation

D.
Service transitions