Which of the following is a best practice in the Server Change Management needs with regards to communication and documentation?

A.
Clients must know what changes have been completed; they do not need to know the future plans.

B.
Verbal communication is enough there is no need for documenting the long-term operations.

C.
Documentation takes time to do properly, and should not be delayed.

D.
None of the above.

Explanation:
Documentation takes time to do properly, and should therefore not be delayed until the task becomes too difficult.
Incorrect Answers
A: Clients must know what changes have been completed and what changes are planned.
B: Verbal communication is important in the short term, documentation is essential for long-term operations. Because people often hear what they want to hear rather than the entire story, providing them with written documentation facilitates later review.
References:
Charles J. Brooks, Server+ Certification Exam Cram 2 (Exam SK0-002), QUE Publishing, Indianapolis, 2006, p. 357