Your company has 10,000 users located in 25 different sites.
All servers run Windows Server 2012. All client computers run either Windows 7 or Windows
8.
You need to recommend a solution to provide self-service password reset for all of the
users.
What should you include in the recommendation?
A.
The Microsoft System Center 2012 Service Manager Self-Service Portal and Microsoft
System Center 2012 Orchestrator runbooks
B.
Microsoft System Center 2012 Operations Manager management packs and Microsoft
System Center 2012 Configuration Manager collections
C.
The Microsoft System Center 2012 Service Manager Self-Service Portal and Microsoft
System Center 2012 Operation Manager management packs
D.
Microsoft System Center 2012 App Controller and Microsoft System Center 2012
Orchestrator runbooks
A is correct.
Microsoft System Center 2012 Service Manager allows you to create service requests that can be accessed from self-service portal users and approved over control method. Service requests can be linked via Microsoft System Center 2012 Orchestrator with complex workflows (runbooks).
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