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Which Function would provide staff to monitor events in an Operations Bridge?

Which Function would provide staff to monitor events in an Operations Bridge?

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A.
Applications Management

B.
Service Desk

C.
Technical Management

D.
IT Operations Management

3 Comments on “Which Function would provide staff to monitor events in an Operations Bridge?

    1. Michal says:

      official ITIL Axelos key Emement Guide for Service Operation says
      “5.1.3 IT operations Function
      >IT operations control: Oversees the execution and monitoring of operational activities and events in the IT infrastructure. It performs the following specific tasks:
      -Managing the operations bridge to exercise event management, monitoring and control.
      […]

      So indeed D. Not sure why in web you can find everywhere answer C.


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