Which Function would provide staff to monitor events in an Operations Bridge?
A. Applications Management
B. Service Desk
C. Technical Management
D. IT Operations Management
3 Comments on “Which Function would provide staff to monitor events in an Operations Bridge?”
headsays:
Shouldn’t this be D. IT Operations Management???
Michalsays:
official ITIL Axelos key Emement Guide for Service Operation says
“5.1.3 IT operations Function
>IT operations control: Oversees the execution and monitoring of operational activities and events in the IT infrastructure. It performs the following specific tasks:
-Managing the operations bridge to exercise event management, monitoring and control.
[…]
So indeed D. Not sure why in web you can find everywhere answer C.
Shouldn’t this be D. IT Operations Management???
official ITIL Axelos key Emement Guide for Service Operation says
“5.1.3 IT operations Function
>IT operations control: Oversees the execution and monitoring of operational activities and events in the IT infrastructure. It performs the following specific tasks:
-Managing the operations bridge to exercise event management, monitoring and control.
[…]
So indeed D. Not sure why in web you can find everywhere answer C.
It should be ‘D’