4.2.4.3 Major incidents
A separate procedure, with shorter timescales and greater
urgency, must be used for ‘major’ incidents. A definition of
what constitutes a major incident must be agreed and
ideally mapped on to the overall incident prioritization
system – such that they will be dealt with through the
major incident process.
4.2.4.3 Major incidents
A separate procedure, with shorter timescales and greater
urgency, must be used for ‘major’ incidents. A definition of
what constitutes a major incident must be agreed and
ideally mapped on to the overall incident prioritization
system – such that they will be dealt with through the
major incident process.