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Which three actions should the engineer take?

When replacing a defective SC4020 controller with a new controller, the engineer notices that the new
controller does NOT fully initialize. The system runs SCOS version 6.5.30.
Which three actions should the engineer take? (Choose three.)

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A.
contact Dell Support

B.
note the controller LEDs that are lit or blinking

C.
send a PhoneHome/SupportAssist

D.
remove the battery from the controller

E.
remove power cables from the chassis to drain the BMC

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