When replacing a defective SC4020 controller with a new controller, the engineer notices that the new
controller does NOT fully initialize. The system runs SCOS version 6.5.30.
Which three actions should the engineer take? (Choose three.)
contact Dell Support
note the controller LEDs that are lit or blinking
send a PhoneHome/SupportAssist
remove the battery from the controller
remove power cables from the chassis to drain the BMC