A technician is dispatched to install additional RAM in a computer. The technician unplugs the
system from the power source, and removes the cover of the PC. Which of the following should
the technician do NEXT?

A.
Update the BIOS for compatibility.

B.
Put on an ESD strap.

C.
Use an anti-static bag to hold the RAM while installing.

D.
Clean out the PC with compressed air.

Explanation:

Before touching the innards of a computer like RAM, hard disk, CPU or any other component, you
need to put an Electrostatic discharge strap so that the components do get static charge from you.

http://www.webopedia.com/TERM/E/ESD_wrist_strap.html