Joe, a technician, installs a new Blu-Ray player via an external cable. The PC has previously had
a USB 3.0 expansion card installed into its PCI Express slot. When Joe powers on the Blu-Ray
player, he notices the “USB 2.0 Device” pop up in the Windows System Tray. Which of the
following are probable causes? (Select TWO).

A.
A virus is attacking the USB 3.0 driver, forcing it to operate in USB 2.0 mode only.

B.
The Blu-Ray player is plugged into the wrong port on the back of the PC.

C.
The Blu-Ray player was mistakenly plugged into the FireWire port.

D.
The Bluetooth connection from a nearby mobile device is interfering with the Blu-Ray player.

E.
The Blu-Ray player had a DVD loaded into it and this caused the computer to malfunction.

F.
The technician that installed the USB 3.0 expansion card forgot to install the USB 3.0 driver.

Explanation:

The possible causes might be that the Blu-ray players was plugged into the firewire port
mistakenly or the technician that installed USB 3.0 expansion card forgot to install the drivers for it.